Frequently Asked Questions
Everything you need to know about your Vacier experience.
What materials are used in Vacier jewelry?
Our pieces are crafted using high-grade 316L stainless steel and finished with a reinforced PVD coating, ensuring they are water-resistant, sweat-proof, and designed to last a lifetime.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return your items in their original packaging for a full refund or exchange.
Will your jewelry turn my skin green?
No. Because we use premium stainless steel and high-quality gold plating techniques, our jewelry will not oxidize or cause skin discoloration, even with daily wear.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times vary by region, and any applicable customs duties are calculated at checkout.
How should I care for my Vacier pieces?
While our jewelry is designed for durability, we recommend cleaning it with a soft cloth and avoiding harsh chemicals to maintain its original shine over time.